Privacy Policy

Welcome to FuelRadar’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how FuelRadar (“we,” “our,” or “us”) collects, uses, and protects your data when you use our mobile application (the “App”) and related services in Australia.

Information We Collect:

When you use FuelRadar in Australia, we may collect the following types of information:

  • Personal Information: This includes your name, email address, and other identifying information that you provide when you create an account or sign up for our services. We collect this information to authenticate your account and enable personalized features.
  • Location Information: To provide you with the most accurate fuel prices in your area, we collect your device’s location data. You can choose to enable or disable location services through your device settings or the App at any time.
  • Usage Data: We collect information on how you use the App, such as the features you access, the time spent on the App, and your interactions with other users. This data helps us understand how users interact with our App and improve our services.
  • Device Information: When you access the App, we may collect information about the device you are using, such as the device type, operating system, and unique device identifiers. This information helps us optimize the App’s performance and provide a seamless user experience.
  • Log Data: Our servers automatically record certain information when you use the App, including your IP address, browser type, and referring/exit pages. This data is used for analytics purposes and to diagnose and resolve technical issues.
  • Payment Information: If you choose to make in-app purchases or subscribe to premium features, our third-party payment processors may collect and process payment information. We do not store your payment details on our servers.

How We Use Your Information:

We use the information collected from you in Australia for the following purposes:

  • Provide and Improve Services: We use your personal information to provide you with access to our services, offer personalized recommendations, and continuously improve the App’s features and functionality. Our team analyzes usage patterns to identify areas for enhancement and introduces new features based on user feedback.
  • Location-Based Services: Your location information is essential to show you nearby service stations and the most up-to-date fuel prices in your area. We do not use this data for any other purpose, and you have full control over enabling or disabling location services at any time. You can also use FuelRadar with location turned off and simply provide the suburb/area of where to show the best fuel prices.
  • Communications: We may send you important updates, newsletters, and promotional materials related to FuelRadar and its partners. You can opt-out of marketing communications at any time by following the instructions provided in the emails or contacting us directly. We respect your preferences and ensure that you receive only the communications you wish to receive.
  • Customer Support: We use the information you provide to respond to your inquiries, resolve issues, and provide customer support. Our dedicated support team is always available to address any questions or concerns you may have regarding the App and its features.
  • Analytics: We may use your data for internal analysis to understand how users interact with our App, improve user experience, and optimize our services. The insights gained from analytics help us make data-driven decisions to enhance the App’s performance and provide a seamless experience to all users.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, and legal processes or respond to lawful requests from public authorities. Rest assured, we respect your privacy rights and will only disclose your data when legally required to do so.

Sharing Your Information:

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following entities:

  • Service Providers: We may share your information with trusted third-party service providers that help us operate the App, perform data analysis, and provide customer support. These service providers are contractually obligated to protect your data and use it solely for the purposes specified by us.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, and legal processes or respond to lawful requests from public authorities. In the event of a lawful disclosure, we will notify you as required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and obtain your consent if required by law.
  • Consent: We may share your information with your consent or as otherwise specified by you. You have full control over your data, and we respect your choices.

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and use encryption to safeguard your data. Our servers are protected by firewalls and access controls, and access to your personal information is restricted to authorized personnel only. We regularly review and enhance our security measures to ensure the highest level of data protection.

Retention of Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Your data will be securely deleted or anonymized when it is no longer necessary for the specified purposes.

Children’s Privacy:

FuelRadar is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information from our servers.

Third-Party Links:

The App may contain links to third-party websites or services that are not operated or controlled by FuelRadar. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review their privacy policies before interacting with them.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through the App. Please review this Privacy Policy periodically for any changes.

Your Choices and Rights:

You have the right to access, correct, or delete your personal information. You can do this by logging into your account or contacting us directly. You can also choose to opt-out of receiving marketing communications by following the instructions provided in the emails or contacting us. We respect your privacy rights and ensure that your choices are honored.

International Users:

If you are accessing FuelRadar from outside of Australia, please be aware that your data may be transferred to and processed in Australia. By using the App, you consent to the transfer and processing of your data in Australia and other jurisdictions as described in this Privacy Policy.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected]. We value your feedback and are committed to addressing your inquiries in a timely and transparent manner.

Policy Updated and Effective Date: 26/07/2023

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