Privacy Policy

Privacy Policy for FuelRadar Australia

Effective Date: 24 May 2024

1. Introduction

Welcome to FuelRadar Australia ("we", "our", or "us"), a petrol price comparison platform operating across Australia. This Privacy Policy explains how WebDigital (ABN: 17 453 778 242) collects, uses, and protects your personal information when you visit our website (fuelradar.com.au) or use our iOS and Android mobile applications.

We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Whether you are filling up your ute in Queensland or checking prices for your daily commute in Victoria, your privacy is our priority.

2. Information We Collect

To help you find the best petrol prices in c/L across more than 8680 servos nationwide, we collect the following types of information:

• Account Information: When you register, we collect your email address and username.
• Petrol Price Reports: Data you submit regarding petrol prices (measured in c/L) at various servos.
• App Usage Analytics: Information on how you interact with our app and website to help us improve user experience.
• Location Data: To show you the nearest servo, our app requests location access. Important: Your location data is processed entirely client-side on your device. We do not transmit or store your location data on our servers.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our petrol comparison services.
• Allow you to report and view accurate petrol prices in c/L for your local servo.
• Communicate with you regarding account updates, support requests, or app changes.
• Analyse app usage to optimise performance across all Australian states and territories.

We do not sell your personal data to third parties.

4. Cookies & Tracking

We use cookies and similar tracking technologies on fuelradar.com.au to enhance your browsing experience, remember your preferences, and analyse site traffic. For our iOS application, we fully comply with Apple's App Tracking Transparency framework, requiring your explicit permission before tracking your activity across other companies' apps and websites for targeted advertising.

5. Third-Party Services

We partner with trusted third-party service providers to help run our platform and keep our services free. These organisations have their own privacy policies. Our third-party partners include:

• Google Analytics & Google Firebase: For monitoring app performance, crashes, and usage analytics.
• Google AdMob: To serve relevant advertisements within our app.
• AppsFlyer: For mobile attribution and marketing analytics.
• RevenueCat: To manage in-app purchases and subscriptions.

6. Data Security

We implement robust, industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While no internet-based service can guarantee absolute security, we continuously review our practices to keep your data safe.

7. Data Retention

We retain your account information (such as your username and email) for as long as your account remains active. If you choose to delete your account, your personal information will be securely erased from our active databases, though some anonymised petrol price reports submitted at a servo may remain to ensure the accuracy of our historical data.

8. Data Breach Notification

We take data breaches seriously. In the unlikely event of a data breach that is likely to result in serious harm to any individual, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act. We will promptly notify affected users and the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au) as required by law.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or out-of-date information.
• Request the deletion of your account and associated personal data.

To exercise any of these rights, please contact us at [email protected].

10. International Transfers

Some of our third-party service providers (such as Google and AppsFlyer) may process or store data on servers located outside of Australia. By using FuelRadar Australia, you consent to the transfer of your information to these overseas organisations, provided they are subject to strict privacy standards comparable to the Australian Privacy Principles.

11. Children's Privacy

Our platform is designed for individuals legally old enough to hold a driver's licence (or learner's permit) in Australia. We do not knowingly collect personal information from children under the age of 15. If we realise we have inadvertently collected data from a child, we will delete it promptly.

12. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new app features, or updates to Australian privacy laws. When we make material changes, we will notify you via email or through an in-app alert before the changes take effect.

13. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please reach out to us:

• Operating Company: WebDigital
• ABN: 17 453 778 242
• Email: [email protected]
• Website: fuelradar.com.au

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.