Young Australian woman planning a fuel stop beside her parked right-hand-drive Toyota RAV4

Support & FAQ

Find help with FuelRadar Australia prices, maps, the app, alerts, privacy requests and account deletion.

What do you need help with?

Search a problem or choose the task that is closest to what you are trying to do.

12 help topics available.

Tell us enough to find the problem

Use the email support link above with these details. Do not include a password, payment card or other sensitive information.

  • Copy the page URL, station name and suburb or postcode.
  • Name the exact fuel grade and include both the price FuelRadar showed and the price you saw.
  • Include the approximate date and time, plus a screenshot when it helps explain the problem.

Frequently asked questions

Common questions about prices, alerts, accounts, and support.

How do I check fuel prices near me?

Search your suburb, postcode, or current location from the map. FuelRadar shows reported prices for the fuel type you choose, plus nearby stations, update times and distance, so you can decide before you leave.

Where do your fuel prices come from?

FuelRadar uses government fuel-price reporting programs where available, retailer reports and station reports. Coverage and update timing vary by state and fuel type, so check the update time before relying on a listed price.

Can I report a wrong station price?

Yes. Send the station name, suburb, fuel type, displayed price, and the price you saw at the pump. That gives the team enough detail to investigate the source record or station report.

How does the forecast help me decide?

Many capital-city petrol markets move through a cycle where prices jump, then fall over several days. FuelRadar shows where your local cycle sits so you can avoid buying a full tank at the top of a spike.

Can I save favourite stations or set alerts?

Use the FuelRadar app to save stations and receive price alerts. The website stays focused on maps, local pages, station pages and planning tools.

How do I delete my account?

Use the secure account deletion page to verify your identity and request deletion. You can also email support from the address linked to your account if you need help.

Does FuelRadar work with CarPlay?

Yes, from FuelRadar 2.0 on iPhone. CarPlay lists up to 12 stations near the car for your fuel, each with its price, Cheap, Average or Pricey level, distance and update age. Choose a station for its prices and a Directions button that opens Apple Maps. Set your fuel and area in the iPhone app before you drive: CarPlay has no ads, sign-in or typing.

How do the Apple Watch app and widgets get their prices?

Both use what the iPhone app last loaded. Open the iPhone app once and set your location or a suburb; the Watch then shows nearby prices with search, a fuel filter and directions, and the Home Screen widgets fill in. Neither shows ads.

I bought FuelRadar+ before. How do I get it back?

The earlier one-off FuelRadar+ stays active in FuelRadar 2.0. On the same Apple Account, open FuelRadar+ in the app and tap Restore Purchases. On iPhone and iPad, FuelRadar+ may be offered as a one-off purchase or a subscription, paid through your Apple Account (From A$4.99), with the price shown in the app before you buy. Subscriptions renew unless cancelled at least 24 hours before the period ends. If you already have FuelRadar+, it stays active.

Will my favourites and alerts carry over to FuelRadar 2.0?

Yes. When you update, your favourite stations, price alerts, settings and sign-in carry over from the earlier version. If the app asks you to sign in, use the same Apple, Google or email account as before. If something is missing, email support with the sign-in method you use.